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Shoulder Pain Physical Therapy in Chattanooga: What Actually Works?

5/5/2025

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Hey Chattanooga friends! If you’re an active adult (30s–50s) dealing with nagging shoulder pain, I get it. Whether you love hiking Signal Mountain, kayaking on the Tennessee River, or lifting weights at the gym, shoulder pain can seriously slow you down. I’m Dr. Chase Helgren, PT, DPT of Bounceback Physical Therapy in Hixson (inside LIFT Gym), serving Chattanooga, Hixson, Red Bank, Soddy Daisy and nearby areas. Shoulder pain is surprisingly common – affecting about 20% of adults at any time (pmc.ncbi.nlm.nih.gov). If reaching overhead, tossing a ball, or even sleeping on your side hurts, you’ve come to the right place. I help folks like you figure out why the shoulder hurts and fix it for good, so you can get back to doing what you love.

Why most shoulder Pain Treatments Miss the mark

You’ve probably tried some quick fixes: rest, ice, pain pills, or even a cortisone shot. These might ease the pain for a little while, but then it often comes right back. In my experience, this happens because most treatments only chase symptoms, not the root cause. It’s like turning off a car’s check-engine light without fixing the engine!
  • Quick but Temporary Relief: Pain medications or injections might dull the pain now, but if the real issue isn’t fixed, the shoulder will hurt again. It’s a short-term band-aid, not a solution.

  • Masking the Real Issue: Pain is your body’s alarm system. Turning it off without finding out why it’s going off is risky. For example, nerve tension or a stiff mid-back can send pain to the shoulder, even if the shoulder joint itself isn’t badly injured.

  • One-Size-Fits-All Therapy: Many clinics give every “shoulder pain” the same generic exercises or only focus on the shoulder itself. But research shows that about 65–70% of shoulder pain cases actually stem from rotator cuff issues (pmc.ncbi.nlm.nih.gov), and other causes like joint stiffness or nerve problems require a totally different approach. A cookie-cutter program often misses these unique causes.

  • Unnecessary Next Steps: It’s easy to get frustrated and jump to thoughts of surgery or long-term painkillers. In reality, studies show that for many patients, quality physical therapy can achieve results as good as surgery – with far fewer risks. Before heading down the surgical route, it’s worth making sure we’ve properly diagnosed the problem.

It can be really frustrating to feel stuck in this cycle. You might feel a little better after a round of rest or generic PT, only to have your shoulder “flare up” again as soon as you get back to normal activities. The good news? It doesn’t have to stay that way. There are effective ways to break the cycle by tackling the true causes of your pain.

The Bounceback 3-Step Method: Find, Fix, Prevent

At Bounceback Physical Therapy, we use a simple 3-step method to solve shoulder pain for good. Our approach is personal, hands-on, and completely one-on-one. I like to call it the “Bounceback Method,” and it works like this:
  1. Find the Real Cause of Your Pain: First, every new client goes through a thorough evaluation (we call it a Total Body Diagnostic). This isn’t a 5-minute check – we’ll spend quality one-on-one time together. I’ll watch how you move, ask about your history and lifestyle, and really listen to your story (bouncebackchatt.com). The goal is to identify all the factors that could be contributing to your shoulder pain. Sometimes the source is surprising – for example, I might discover your nagging shoulder ache is actually linked to a stiff mid-back, tight neck, or nerve tension elsewhere (bouncebackchatt.com). By the end of this exam, you’ll know exactly why your shoulder hurts, which is a huge relief in itself.

  2. Fix the Problem, Not Just the Symptoms: Once we know why your shoulder is hurting, we create a custom treatment plan tailored to you (bouncebackchatt.com). No generic printouts here – your program is built around your specific needs. In our one-on-one sessions, I work with you directly the whole time. We use hands-on manual therapy to ease tight muscles and improve joint mobility, combined with targeted exercises to strengthen weak spots and correct imbalances. For example, if we find your lats are extremely tight and pulling on your shoulder, we’ll work to release those lats. If your rotator cuff isn’t firing properly, we’ll focus on activating and strengthening those muscles. Because it's just you and me in the room, I can ensure every movement is done correctly and adjust on the fly. The result? You often start feeling better fast – even after decades of pain with other treatments, many of our clients see significant improvement within just the first few visits (bouncebackchatt.com).

  3. Stay at Peak Performance (Prevent Recurrence): Finally, we make sure you keep feeling better long-term (bouncebackchatt.com). Relief is great, but we go a step further – we want you stronger and more resilient than ever. Once your pain is down and you’re moving well, we shift into “prevention and performance” mode. I’ll help you reinforce healthy movement patterns and continue building strength and flexibility in the right areas. Think of it as bulletproofing your shoulder. We might fine-tune how you lift at the gym or adjust your posture at work, add in key stretches or exercises, and teach you how to self-manage any lingering weaknesses. This step is especially important for active adults who want to keep hiking, golfing, or lifting weights without setbacks (bouncebackchatt.com). By addressing those underlying issues (maybe it’s posture habits or a tight pectoral muscle, etc.), we greatly reduce the chance your pain ever comes back.

Throughout each of these steps, you’re working one-on-one with me. You’re never passed off to an assistant or left alone doing exercises. This personal, hands-on care is our big differentiator. In our Chattanooga-area clinic, you’re not just another number – it’s just you and me, working together every session. This approach is why our patients consistently get better, faster and stay better.

Not All Shoulder Pain Is the Same (Common Patterns We Treat)

Shoulder pain isn’t one-size-fits-all. There are several common patterns or categories of shoulder problems, and identifying which one you have guides the treatment. Here are a few we often see:
  • Rotator Cuff Injuries & Impingement: This is the classic “pinch” under your shoulder blade. It often hurts when you lift your arm overhead or reach backward (pmc.ncbi.nlm.nih.gov). You might feel a sharp ache during a bench press or pain when reaching for a high shelf. About 65–70% of shoulder pain cases involve rotator cuff tendon issues (pmc.ncbi.nlm.nih.gov). Treatment focuses on improving shoulder blade (scapular) mechanics, lengthening tight tissues (like the posterior capsule), and strengthening the rotator cuff and shoulder blade muscles.

  • Shoulder Instability vs. Mobility Problems: Some people have shoulders that are too loose (instability), and others have shoulders that are too stiff. Instability can come from ligament laxity or past dislocations – you might feel a vague shoulder ache or worry it’ll “pop out” during activities. On the other hand, adhesive capsulitis (frozen shoulder) leads to very limited motion and pain, especially with elevation. We treat instability by strengthening the cuff and scapular stabilizers, while stiffness is treated with careful stretching and joint mobilizations. Glenohumeral instability and frozen shoulder are both common causes of shoulder pain (pmc.ncbi.nlm.nih.gov).

  • Referred/Nerve-Related Pain: Sometimes shoulder pain isn’t actually from the shoulder at all. A pinched nerve in your neck (cervical radiculopathy) can send pain down into your shoulder and arm, or tight chest/neck muscles can pull on the shoulder. In these cases, we look above and below the shoulder. For example, treating a stiff neck segment or doing nerve-gliding exercises can completely relieve what feels like shoulder pain. (In our practice, we’ve seen months of shoulder pain virtually vanish once we released a trapped nerve or loosened up the upper back.)

  • Other Conditions: There are also issues like bursitis, tendonitis (e.g. biceps tendinopathy), arthritis, or labral tears. These structural problems each need a different approach. We screen for everything from joint arthritis to poor posture. (For instance, studies list adhesive capsulitis, impingement syndrome, and glenohumeral instability as frequent sources of shoulder pain(pmc.ncbi.nlm.nih.gov).) No matter the cause, we address the root of the problem – not just the pain location.

​​Understanding your specific type of shoulder problem is crucial. That’s why our first step is always a detailed evaluation – so we know exactly what we’re treating.

Success Stories: Real People, Real Results

Nothing speaks louder than real results. Here are two stories from Chattanooga-area patients who finally fixed their shoulder pain by getting to the root cause:

Case #1: Months of Shoulder Pain – 80% Better in Two Weeks. Let’s call her Jessica. Jessica is a weekend hiker who had nagging shoulder pain for about 3-4 months. It was a constant dull ache (3/10) and shot up to 6–7/10 whenever she reached overhead or lifted her arm. She’d tried ibuprofen and some random exercises from the internet – but the pain always came back. When she came to Bounceback, our exam revealed something key: a lot of neural tension (tight nerves running from her neck into her arm). We spent the first session teaching gentle nerve-gliding exercises and doing hands-on work to free up those nerves. By her second visit (just 10 days later), she told us her shoulder pain was already about 80% gone. She could finally raise her arm overhead with little discomfort. Months of frustration turned into rapid relief once we addressed the nerve tension – because we fixed the actual cause, not just numbed the pain. Jessica couldn’t believe how much better her shoulder felt.

Case #2: Shoulder Pain with Overhead Lifting – Fixed in One Session. Emily is just getting back into the gym and developed a sharp twinge in her shoulder every time she did an overhead press or even reaching overhead . It had gotten so bad that she couldn’t lift more than the bar without pain. In her initial evaluation, we found her lats were extremely tight and her rotator cuff (shoulder stabilizers) were underactive. In our one-on-one session, we tackled these root issues right away: we foam-rolled and stretched out her lats, did exercises to wake up her rotator cuff muscles, and performed a “sleeper stretch” to open up the back of her shoulder. By the end of that session, Emily had regained almost full range of motion and her overhead pain was gone. She left amazed – pain-free after just one visit! Within weeks she was back to lifting weights with no shoulder issues. It turned out the surprising fix was simply releasing her tight muscles and properly engaging her cuff, not masking the pain.

These success stories show what happens when you stop treating symptoms and start fixing the cause. At Bounceback Physical Therapy, we see examples like Jessica and Emily every day – patients who had tried everything else, and finally got real relief once they found why their shoulder hurt.

Ready to Get Started?
If this sounds like what you need, let’s talk. I’d love to help you overcome your shoulder pain for good. Schedule a free discovery call with me, Dr. Chase Helgren, PT, DPT. During our no-cost phone consultation, we’ll discuss your pain and your goals, and I’ll explain how our customized, one-on-one approach can get you back to lifting, playing, and living without shoulder pain (bouncebackchatt.com). I help active Chattanoogans just like you recover faster and feel stronger – without pills, injections, or unnecessary procedures. You can have the same breakthrough results. Give us a call or click below to book your discovery call today, and let’s get your shoulder moving pain-free again!

Schedule Your Free Discovery Call Now: 
(423) 212-3149 | 
bouncebackchatt.com/get-started

Bounceback Physical Therapy – Personalized, one-on-one care for lasting shoulder pain relief in Chattanooga and beyond.

Sources: Information provided here is based on clinical evidence and expert experience, including studies showing the prevalence of shoulder pain and the effectiveness of targeted physical therapy.  pmc.ncbi.nlm.nih.gov pmc.ncbi.nlm.nih.gov bouncebackchatt.com bouncebackchatt.com bouncebackchatt.com pmc.ncbi.nlm.nih.gov pmc.ncbi.nlm.nih.gov bouncebackchatt.com.
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    Dr. Chase Helgren, PT, DPT — Owner of Bounceback Physical Therapy in Chattanooga, TN. I help active adults overcome unresolved pain for good - without pain medications, injections or surgery.

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  • About
    • Meet Dr. Chase
    • What Makes Bounceback Physical Therapy Different
    • Treatment at Bounceback Physical Therapy
  • Areas We Serve
    • Lakesite, TN
    • Hixson, TN
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    • Soddy Daisy, TN
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